Compare Merrill Datasite vs ShareFile Citrix Systems

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Industry Solutions

FeaturesMerrillShareFile
Bankruptcy yes yes
Biotech Licensing yes yes
Board Portals no yes
Clinical Studies no yes
Debt Financing yes yes
Distressed Real Estate yes yes
Document Repository yes yes
Due Diligence yes yes
Fundraising yes yes
Hedge Funds yes yes
IPO & Exits yes yes
Litigation yes yes
M&A Buy Side yes yes
M&A Sell Side yes yes
Post Merger yes yes
Private Equity yes yes
Procurement Management yes yes
Restructuring yes yes

Files & Folders Management

(STR) File Formats Supported PDF, MS Office, jpg, jpeg, jpe, gif, bmp, png, tif, tiff PDf, any MS Office format as well as 7zip, rar, cab, gzip can be viewed, any file format can be uploaded
Automatic Numerical Indexing of Files & Folders yes yes
Drag & Drop Upload of Multiple Files and Folders no yes
Desktop Synchronization no yes
Archives Upload & Extraction yes yes
Export of Data Room Index to Excel no no
Document Version Control yes yes
Multilingual Documents Index no yes

File Protection & Digital Rights Management

Granular Document Permissions yes yes
View-Only Access yes yes
Prevention of Download, Print and Copy yes yes
Remote Shredding of Documents yes no
Customizable Document Watermarks yes yes
Secure Fence View no no
Document Access Expiry no yes
256-Bit SSL/TLS Encryption yes yes
Data at Rest Encryption yes yes

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee yes yes
ISO 27001 Certified yes yes
SOC 2 Certified no yes
SSAE 16 Certified no yes
Data Backup yes yes
Virus Scanning no yes

Access Security

Two-Factor Authentications yes yes
Mobile Device Management no yes
Granular User Permissions yes yes
Permission Groups yes yes
Access Expiration yes yes
Access Limitation by IP Address no no

Accessibility & Ease Of Use

No Plugins yes no
Scroll-Through Web-Based Document Viewer yes yes
Web-Based Excel Spreadsheets Viewer yes yes
iOS Application no yes
Android Application no yes
Mobile Device Interface yes yes
(STR) User Interface Languages English English

Search, OCR & Filters

Search by Name yes yes
Search by Content (Full Text Search) yes yes
OCR (Optical Character Recognition) yes no
Filtering by Parameters yes no

Collaboration Features

Basic Questions & Answers Module yes yes
Advanced Questions & Answers Module no no
Secure User Messaging no yes
New Document Email Notifications yes yes
Files & Folders Notes no yes

Activity Tracking & Reporting

Tracking of All User Activity yes yes
Real-Time Audit Trail yes yes
Graphic Reports yes yes
Exporting Reports to Excel yes yes
Tracking of Document Viewing Time yes yes
Scheduled Reports (Sending to Email) no yes

Customization

Branded User Interface yes yes
Custom Domain no yes
Custom Login Page yes yes
Custom User Invitation Letter yes yes
Custom Agreements for Accessing Data Room no no
Active Directory Integration no yes
Single Sign-On Integration no yes
Customer-Managed Encryption Keys no yes
Integrations Through APIs no yes
Custom Workflows and Features no yes

Support & Services

Business Hours Support yes yes
24/7 Email Support yes yes
24/7 Phone & Email Support yes yes
Online Help Center no yes
Live Trainings no yes
Dedicated Project Manager yes no
Data Room Archive on DVD or USB Drive yes yes
Translation Services yes no
(STR) Support Languages Arabic, Chinese, German, Dutch, English, Spanish, French, Italian, Japanese, Korean, Portuguese, Russian, Swedish. English, Spanish, French, German, Simplified Chinese, Japanese, Russian, Korean, Dutch, Portuguese

Deployment Options

Cloud (Web-Based) yes yes
On-Premise (Installed) yes no
Multiple Datacenter Locations yes yes

Trial & Pricing

Free Demo yes yes
(STR) Free Trial no 30-day trial
(STR) Price Negotiable/waiting for respond $295/month

Company Info

(STR) Established 1967 2005
(STR) Locations United States, Canada, CHINA, HONG KONG, INDONESIA, JAPAN, MALAYSIA, PHILIPPINES, SINGAPORE, SOUTH KOREA, THAILAND, UNITED KINGDOM, FRANCE, GERMANY, IRELAND, ITALY, RUSSIA, SPAIN, SWEDEN, TURKEY, BRAZIL, CHILE, MEXICO, PERU, SOUTH AFRICA, UNITED ARAB EMIRATES Australia
(STR) Employees 3800 500
(STR) Clients no data Exelon , 1&1 Internet, A1 Networks, AAPT, Aarburg School, ABB Schweiz, AbilityNet, Accuray Incorporated, ACD Groupe, Action for Children, Addison Fire, Aer Lingus, Aeronamic, Afinety Inc., AIDS Healthcare Foundation