Firmex combines traits of the huge VDR vendors and brave small-scale startups. On the one hand, you enjoy the functionality inherent to experienced providers. At the same time, you observe constant innovations and moderate prices that characterize fearless newbies who fight for the own niche. Being a relatively new player in the market, Firmex has managed to gain the respect of numerous clients worldwide: the company claims to support over 75,000 clients. On the list of their users, the one may notice such well-known names as Deloitte, PWC, E&Y, Deutsche Bank, and many representatives of investment banks, legal firms, energy, mining, pharmaceutical sectors, etc.

The VDR proves to be the most convenient for merger and acquisition transactions as it is equipped with multiple instruments that facilitate communication, speed up due diligence, and simplify every aspect of collaboration. In general, the room offers the usual set of options required for successful deal-making. For instance, it can boast of an excellent customer service. However, Firmex possesses plenty of unique and advanced features to surprise any customer. “View As” option is of a particular interest: it allows the platform owner to check out how each of the visitors views the VDR and to ensure himself that none of the files was accidentally viewed by a wrong user.

Features Checklist:

Company Info

(STR) Established 2006
(STR) Locations Canada
(STR) Employees 83
(STR) Clients United Mergers & Acquisitions, GCA Savvian, Davy, Kipps DeSanto, CellCentric, Labopharm, Excaliard Pharmaceuticals, Biodel, BioWest Therapeutics, OSI Pharmaceuticals, NuPathe, Lawson Products, RNC , First Quantum Minerals LTD., Sem Afo, QuadraFNX Mining LTD., ArcelorMittal, First Coal Corporation, Sunshine SilverMines, Midway Gold

Trial & Pricing

Free Demo yes
(STR) Free Trial 14-day trial
(STR) Price Negotiable

Deployment Options

Cloud (Web-Based) yes
On-Premise (Installed) no
Multiple Datacenter Locations no

Support & Services

Business Hours Support yes
24/7 Email Support yes
24/7 Phone & Email Support yes
Online Help Center no
Live Trainings no
Dedicated Project Manager no
Data Room Archive on DVD or USB Drive no
Translation Services no
(STR) Support Languages English, French


Branded User Interface yes
Custom Domain no
Custom Login Page yes
Custom User Invitation Letter yes
Custom Agreements for Accessing Data Room no
Active Directory Integration no
Single Sign-On Integration no
Customer-Managed Encryption Keys no
Integrations Through APIs yes
Custom Workflows and Features no

Activity Tracking & Reporting

Tracking of All User Activity yes
Real-Time Audit Trail yes
Graphic Reports no
Exporting Reports to Excel yes
Tracking of Document Viewing Time yes
Scheduled Reports (Sending to Email) no

Collaboration Features

Basic Questions & Answers Module yes
Advanced Questions & Answers Module no
Secure User Messaging no
New Document Email Notifications yes
Files & Folders Notes no

Search, OCR & Filters

Search by Name yes
Search by Content (Full Text Search) yes
OCR (Optical Character Recognition) no
Filtering by Parameters yes

Accessibility & Ease Of Use

No Plugins yes
Scroll-Through Web-Based Document Viewer yes
Web-Based Excel Spreadsheets Viewer yes
iOS Application yes
Android Application no
Mobile Device Interface no
(STR) User Interface Languages English, French

Access Security

Two-Factor Authentications yes
Mobile Device Management no
Granular User Permissions yes
Permission Groups yes
Access Expiration yes
Access Limitation by IP Address yes

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee yes
ISO 27001 Certified no
SOC 2 Certified yes
SSAE 16 Certified yes
Data Backup yes
Virus Scanning no

File Protection & Digital Rights Management

Granular Document Permissions no
View-Only Access no
Prevention of Download, Print and Copy yes
Remote Shredding of Documents no
Customizable Document Watermarks yes
Secure Fence View no
Document Access Expiry yes
256-Bit SSL/TLS Encryption yes
Data at Rest Encryption yes

Files & Folders Management

(STR) File Formats Supported PDF, MS Office
Automatic Numerical Indexing of Files & Folders no
Drag & Drop Upload of Multiple Files and Folders yes
Desktop Synchronization no
Archives Upload & Extraction no
Export of Data Room Index to Excel yes
Document Version Control yes
Multilingual Documents Index no

Industry Solutions

Bankruptcy yes
Biotech Licensing yes
Board Portals no
Clinical Studies yes
Debt Financing yes
Distressed Real Estate yes
Document Repository yes
Due Diligence yes
Fundraising yes
Hedge Funds yes
IPO & Exits no
Litigation yes
M&A Buy Side yes
M&A Sell Side yes
Post Merger yes
Private Equity yes
Procurement Management yes
Restructuring yes


  1. Randi Honeycutt
    Operations Manager

    Firmex VDR is decent, especially considering its affordability. Of course, there are downsides here and there. But in general, we’re quite satisfied with this service. The simplicity of the interface and extended support are the reasons we chose this provider.

  2. Edwina Travis

    We find Firmex VDR to be very good and suitable for us. The interface is easy to work with, and we get all the features we need. Also, the protection of the data room is very reliable. Therefore we can be sure our files are safe.

  3. Katharyn Hunnicutt
    Project Coordinator

    We are using Firmex data room for due diligence and to support the internal flow of documents. The service is very easy to use – even our least tech-savvy employees could understand it. The search function could be more advanced to be fair. But when it comes to everything else, Firmex is good.

  4. Kylie Robert
    Executive Director

    The Firmex data room has a very simple interface that is, in my experience, more convenient than other providers have. Firmex offers some very useful plugins that I personally find helpful. Although the Q&A section is too small and search functions are less advanced than in other data rooms.

  5. Kieran Adkins
    Board Office Manager

    I’m quite old-fashioned, so it’s appealing to me that Firmex data room offers support via phone call. It’s nice to be able to just talk to someone and get help without typing in your requests and actions. Overall, the service is good. The only issue I keep having is that users sometimes don’t receive invites.


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