firmroom review

FirmRoom

3.0/5.0
firmroom review
FirmRoom
3.0/5.0

FirmRoom breakdown: main features and functions

FirmRoom is a US-based VDR service using cloud technologies with data encryption. The platform allows effective managing of the documentation and sharing files. A combination of built-in features and tools makes the user experience more comfortable, especially regarding data tracking and analytics. FirmRoom provides VDR services on subscription, offering 3 pricing options to suit different needs in a number of rooms and data storing. Possible downsides of the FirmRoom service might be the limited features on reporting and analytics. Some actions take more steps than expected, e. g. adjusting file paths, the absent option of cross-referencing of items.

Key features

  • Tracking user activity
  • In detail audit tracker
  • Advance notification function
  • Bulk uploads
  • Bulk email invites

All the uploads can be tracked and the users notified as the new ones appear. Same works for the changes made in the already existing files. It is easy to navigate and locate the uploads.

Security

Document security involves the easy permission system, where users have 4 access levels for viewing, downloading, and printing documents. 2-factor authentication keeps the access secure. The group view visibility is adjustable with the options for internal and external viewers.

Usability

The service is easy to set up; no additional software is needed. The platform supports multiple devices, including PCs, phones, or tablets. The drag-and-drop functionality is simple and convenient for the user.

Support

Round clock support is easily accessible. It is possible to get through to the actual human being and not to waste your time on time-consuming chats with bots. The friendly staff provides support over the phone, chat, or email.

As the service, FirmRoom does everything that is expected from the VDR service of this kind.

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